If you received a damaged item, please contact our Customer Support Team immediately to receive assistance. All you need to do is go to our "Track Your Order" page and insert your order's tracking number. You can track your order right on our website. Once your order is shipped, you will receive an email with a shipping update with your tracking number. Unfortunately, we are only able to ship to those in the United States. We recommend using a trackable shipping method and keeping your shipping receipt until your return is processed. Please note that the buyer is responsible for all return shipping costs. If for any reason you are not satisfied, you can return the item(s) within 30 days of delivery. We want you to be completely satisfied with your purchase from Revolve. Q: Is there a warranty on the Revolve Bracelets? If you feel something went wrong with order’s processing, feel free to reach out to our Customer Support Team. Please do not be concerned if you have not received your tracking information within that time frame, your order will be fulfilled shortly. Though, we may be experiencing minor delays due to the high volume of orders we are receiving. The processing time for orders is usually 1-3 business days. The company will ensure that any communication of cancellation of an order or any applicable refund will be made in a reasonable time.Once shipped, the average delivery time is 10-15 business days, depending on where in the world you are located. Revolve Fashion 07 reserves the right to cancel any order without any explanation for doing so, under the circumstances where the requirement could not be met. If the Order is shipped and on the way, and the order is cancelled, the money will be refunded once the order is back to our office and after deducting shipping charges. Cancellations: The whole order amount will be refunded if the order is cancelled, lost or undelivered to your preferred location. Note only we are able to cancel and initiate refund Refund Process may take 10-14 days to credit into your account you will get update from razorpay team like RRN number and Refund id on your email id. Refunds Refund service available when order is cancelled from our side due to some issue with order. Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, We will call your for the new product. You can also contact us for any return questions at Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right. Exchange process completed with new order details send to customer registered mobile number. After the package arrives we will contact you for the next exchange process. and also mail the courier id and customer details and order number on this mail id 4. After approval from our side you have to courier the product at location mentioned on call. Call on this number for Return/Exchange/Refund query +91-7976870863 2. Items sent back to us without first requesting a return will not be accepted. If your return is accepted, we’ll send you a return shipping label, as well as for instructions on how and where to send your package. To start a return, you can contact us at +91-7976870863 . You’ll also need the receipt or proof of purchase. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. Returns & Exchanges We have a 7 days return policy, which means you have 7 days after receiving your item to request a return. In such cases, Revolve Fashion 07 will ensure delivery in the earliest possible timeframe. In situations beyond Revolve Fashion 07's control, there may be circumstances, which cause a delay. Shipping Duration All our products are shipped out between 1 - 14 working days depending on the products and location. We strive to answer & fix all queries within 24 hours. You can reach us at call on: +91-7976870863 , between Monday – Sunday, 10:00am – 10:00pm in case of any queries. Know this - we work around the clock to try and get you your products in the shortest timeframe possible. At Revolve Fashion 07 we understand how important it is to receive your purchased products in the finest condition, and on time. We are working on enabling International Shipping soon. Revolve Fashion 07 is currently shipping all over India.
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